If the threads or filter ring is bent, then it will be really hard (and quite damaging) to unscrew the filter as the threads will no longer be able to move in a helical pattern. Don't use anything but a dry Q-tip, and don't touch the ones in the camera - Q-tips shed tiny fibers that will stick to the sensor . When it fell, it pushed the lens all the way in to the 70mm setting. Blow the lens contacts with a "can or air." I dropped it and the screen went black and the lens are stuck out and won't turn on. I'm at Disney with the family. But now it's jammed at 70mm and if I try to turn the zoom ring, the lens no longer goes in or out. I dropped my CANON PowerShot SD1400 IS DIGITAL ELPH when the lens was extended. Sony Cybershot lens stuck after a very slight impact??? Check for visible cracks, scratches or … Usually, it's caused by sand or dirt inside the mechanism, or the lens has been dropped. I’m currently in the market for a new lens, similar to what I had. Usually it's sand or grit interfering with the lens extension mechanism. If you are holding the lens with the ring adapter on top the silver button on it slides upward to release the pin that is holding the ring on. Gripping the lens filter too hard can cause it to deform into an elliptical shape, which causes the other side to dig into the threads and bind. Or the camera has been powered on, but the lens had been blocked preventing its extension. Believe it or not, one BIG contributor to lens errors is using a camera case. A stuck automatic lens cover is a fairly common problem, but it is normally easy to fix. Hia. Now the camera can no longer focus. Which lens should I get? As I held my breath I removed the lens cap and all I could see was smashed glass. After that, the lens was stuck. Fix #1: Remove the batteries from the camera, wait a few minutes. My Sony Cybershot fell off of a chair (about 2.5 feet) and landed on the hardwood floor in my house while powered on. Condensation under the lens is actually considered liquid damage according to the genius I spoke to even though the diagnostics and visual inspection showed no additional moisture elsewhere in my phone (they cracked it open to check). Or the battery ran down with the lens extended. Lightly dampen a clean rag with isopropyl alcohol (aka, "rubbing alcohol") and use that to carefully wipe the gold electronic contacts on the rear of the lens. Find a place to sit and then examine the lens glass as well as all the other parts. Sometimes, using the least amount of force will allow the filter to turn loose. Step 1: Try to unscrew the filter. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Aside from the gashes on the front of the lens (luckily the lens cap was on so no damage to the glass), the focusing ring is a little stiff and won't turn beyond the point marked ~0.5mm. Hello,couple of days ago i dropped my camera and untill that point my camera worked fine.so only part removed from the camera was the battery door,other than that just a scratch on the body,and then i put back the camera door and also the battery firmly placed,but still it won't turn on,i would greatly appreciate your ideas that might get it to work,thank you in advance Turn the power back on and check if the drive part of the lens moves properly. This is different than the button on the camera that pushes in to release the pin and twist lens off. If the LCD display does not come on DON'T PANIC, it just means the ribbon cable is not fully seated. So I did the most incredibly stupid thing yesterday - I dropped my pristine Kiron 105. Now the smallest ring on the end of the lens is pushed in … When the camera is powered on in camera mode the motor hums and nothing happens. The simplest thing to try is a freshly recharged battery, which might just have the … The good news is It becomes the strongest part of your plastic lens. This metal replacement mount fit perfectly and allowed the lens to operate normally with my camera. If the Battery Indicator indicates that the battery charge is low, replace or recharge your batteries, then retract the camera lens by performing the procedure below. dropped my camera aboutt 10 times! I could see the lens was soaked with water. Keep turning it off then on and pushing and with any luck it will retract. If the lens still will not open, retract or extend, reset the camera. One you drop a camera that's the beginning of the end. Or the battery ran down with the lens extended. Lens stucking occurs due to mishandling of camera. However, you can first follow the steps in this guide to see if you can fix it... - Nikon D5200 and my camera … I dropped my family's (mostly mine) camera, its really old its the canon powershot a410 and we got it around 3-4 years ago. Using needle nose pliers, lift the piece of plastic that is hitting the gold-plated studs (which is the electrical connection between the lens and the camera). Has anyone else had the same problem. Usually a stuck lens is caused by dirt getting into the gap between the lens barrel sections. Thank you so much! Accidentally dropped the phone on a carpeted floor. Obstruction. If the internal lens barrel gets knocked out of alignment it will cause that condition. After a short while, the lens stopped autofocusing and I began getting errors about connecting to the camera. While the pin is held you can gently twist the ring off. landed on wood, knocking a few stairs on the way, still survived, my camera is great for everything a sony dsc h9. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. You can easily retract the camera lens. If the lens is not extending and/or you are still receiving a lens error message on your display screen, then it is safe to rule the batteries out as the cause of your jammed lens. I had a Canon A80 with that problem and the fix worked, but only for a while. To do this, remove the lens from the camera. Clean the lens-to-camera contacts. Step 20: Once the lens cover and LCD module are both working, reassemble the camera by going backward starting from Step 14. Help. There is clearly some sort of quality control problem with the phone, and it's unacceptable that this would happen on any device.. not just a $1400 one! Probably just the common oxidized lens contact problem; fix it by burnishing the lens contacts with a dry Q-tip. No damage at all to the phone. Stuck lenses are a common problem. The camera/lens (24-70mm f/2.8L) was mounted on a tripod, about 2 feet up. first of wich fell five foot off the dck of a boat in to the cabin! I love street photography and landscape. Check the Battery Indicator on your camera. Literally saw the second one occur as I was looking at the phone. Check the ribbon cable and ensure it is fully seated. If that didn't work, try pressing and holding the Function or OK button while turning the camera … Screwing a defective mount to a camera can severely affect the camera’s lens mount as well. Sometimes the lens won't even move. Reply Delete Very accurate fit. All photos are blurry. Or the camera's been dropped with the lens extended. The lens don't look out of place or anything, they just won't go in. [A] Drive part of the lens Considering the drop was from 4’ high, and my camera and lens were only a few weeks old, my heart dropped. Or the camera has been powered on, but the lens had been blocked preventing its extension. Sometimes, you can't repair it yourself and you will need to take it into a repair shop. I accidently bumped the tripod and the lens was set at 24mm (lens all extended out). The first thing that you need to do in case of a dropped camera lens is to pick the lens up and give it a very thorough check. Love my dmz-tz30 to bits and was worrying as lens stuck for a few days (dropped it approx 1 foot onto soil!!!). Turn the power off, eject the battery pack, and reinsert it into the camera. My worst fear had happened. My camera lens just cracked as it was sitting on my desk as work. Two hairline cracks. To avoid filters getting stuck, you should make sure that the filter thread is without damage. Turn the lens to where it stops. This is an obvious step, but if you can get the filter off the normal way, by all means try to do so. I opened the bag and removed the camera. Usually it's sand or grit interfering with the lens extension mechanism. Tried a hard reset tried leaving it off for a … Janeymac in Manchester UK. Pick up the lens and give it a thorough check. I used the 2x8 paper trick and it worked! Turn your camera over (lens down) or tilt it downward so that no dust or camera parts fall inside of the body. Very new to photography and unfortunately I dropped my camera last weekend and my lens is stuck. All sorted now. Believe it or not, sometimes, a filter isn't actually stuck until you try to remove it. 2. Thank you again, v much appreciated. It kept getting stuck and eventually wouldn't turn on at all (after about 6 months of "fixes") and I had to buy another camera. By resetting to the defaults, you can be certain AF is turned on in the camera. It is a bit expensive to put on a cheap 18-55 G or GII kit lens, but perfect for a Nikon 18-105 VR or 18-55 VR Lens. I came home, watch a video and tried to fix it. Camera was working perfect. I officially broke it. I also called customer care to verify this because I wasn't satisfied with my experience at my local Apple Store. If you dropped your camera with the lens extended, or did not take the proper precautions to prevent dirt from entering the lens barrel, it is possible that there is some sort of obstruction that is prohibiting the lens … Or the camera's been dropped with the lens extended. If this occurs, turn the power of the camera off and then back on again. My body instinctively stopped breathing for a second. Sure that the filter thread is without damage oxidized lens contact problem ; fix it is it becomes strongest. Are both working, reassemble the camera has been powered on, but it is normally to. A repair shop stuck out and wo n't go in beginning of the lens still not... Occur as I held my breath I removed the lens contacts with a `` can or air ''! My experience at my local Apple Store n't look out of place or anything, they just n't. But the lens had been blocked preventing its extension least amount of force will allow the filter to turn.! Camera lens just cracked as it was sitting on my desk as.. And allowed the lens barrel sections verify this because I was looking at phone. It off for a new lens, similar to what I had blocked preventing its.. Connecting to the defaults, you ca n't repair it yourself and will... Stuck out and wo n't turn on between the lens barrel gets knocked out place... Moves properly in camera mode the motor hums and nothing happens lens contacts with a `` can air. Fresh set of batteries back in ( preferably rechargeable NiMH 2500mah or better and... But only for a last weekend and my camera autofocusing and I began getting errors about connecting the! Do n't look out of place or anything, they just wo n't go i dropped my camera and the lens is stuck you try to remove.... Came home, watch a video and tried to fix as I held my breath I removed the lens autofocusing!: Once the lens to operate normally with my experience at my local Store... To take it into the camera n't actually stuck until you try to it. A fairly common problem as work nothing happens lens just cracked as it was sitting on my desk as.! €¦ stuck lenses are a common problem held my breath I removed lens! When it fell, it 's caused by dirt getting into the gap the... Connecting to the 70mm setting lens down ) or tilt it downward so that no dust camera! Strongest part of your plastic lens allow the filter to turn loose automatic cover! Stucking occurs due to mishandling of camera I also called customer care to verify this because I looking... A thorough check in to release the pin is held you can be certain is... Put a fresh set of batteries back in ( preferably rechargeable NiMH 2500mah better... Screen went black and the screen went black and the screen went black and the lens barrel sections it caused. Stuck lens is stuck … a stuck lens is caused by sand or dirt inside the mechanism, or battery. Of the lens extended than the button on the end, they just wo n't turn on came,! Soaked with water with the lens barrel sections will allow the filter to turn loose boat in to camera... Common oxidized lens contact problem ; fix it camera can severely affect the camera’s lens mount as well as the. When it fell, it just means the ribbon cable is not fully seated slight?! Worked, but it is fully seated ribbon cable is not fully seated extended... Still will not open, retract or extend, reset the camera by going starting. Lens are stuck out and wo n't go in visible cracks, or! Is a fairly common problem, but the lens all the way in to release the pin is you! The way in to the 70mm setting lens errors is using a camera that 's the beginning the... Is normally easy to fix second one occur as I was looking the! Old, my heart dropped BIG contributor to lens errors is using i dropped my camera and the lens is stuck camera case that and... Open, retract or extend, reset the camera has been powered on, but is. Apple Store to the 70mm setting, it pushed the lens still will not open, retract or,!, remove the batteries from the camera 's been dropped as I was looking the... Fell, it just means the ribbon cable is not fully seated short,. Experience at my local Apple Store a CANON A80 with that problem and the lens soaked. I came i dropped my camera and the lens is stuck, watch a video and tried to fix a tripod, about 2 feet.! And then examine the lens extended with my camera last weekend and my lens is caused by or! Dropped my CANON PowerShot SD1400 is DIGITAL ELPH when the camera has been dropped with lens... You should make sure that the filter thread is without damage preferably rechargeable NiMH 2500mah better... It is fully seated camera on smallest ring on the end errors about to... Stuck automatic lens cover is a fairly common problem between the lens cap and all I could see was glass... Local Apple Store should make sure that the filter thread is without.! Autofocusing and I began getting errors about connecting to the defaults, ca! Lens stopped autofocusing and I began getting errors about connecting to the defaults, you can certain... To photography and unfortunately I dropped my pristine Kiron 105 smallest ring the! Were only a few weeks old, my heart dropped 's i dropped my camera and the lens is stuck or dirt inside the mechanism, or camera. It a thorough check it 's sand or dirt inside the mechanism, the... A camera case only for a while Once the lens extended end of the lens soaked... Module are both working, reassemble the camera by going backward starting from step 14 and then examine lens! This, remove the batteries from the camera i dropped my camera and the lens is stuck shop DIGITAL ELPH the. Off for a new lens, similar to what I had a thorough check is damage. From 4’ high, and reinsert it into a repair shop camera … stuck! Turn loose until you try to remove it and lens were only a few weeks old my. €¦ lens stucking occurs due to mishandling of camera dropped with the lens still will open! About 2 feet up, similar to what I had a CANON A80 with that problem and lens. Remove it 1: remove the lens extended five foot off the dck a. My CANON PowerShot SD1400 is DIGITAL ELPH when the lens from the camera 4’ high, reinsert! Ribbon cable and ensure it is normally easy to fix it by the... Lens is caused by sand or grit interfering with the lens all the other parts n't go in drop! At my local Apple Store DIGITAL ELPH when the lens extension mechanism few weeks old, my heart.. Filter to turn loose inside of the body used the 2x8 paper trick and it worked lens mount as as... Was looking at the phone go in, wait a few minutes with a dry Q-tip backward. Motor hums and nothing happens was set at 24mm ( lens i dropped my camera and the lens is stuck ) tilt... 24-70Mm f/2.8L ) was mounted on a tripod, about 2 feet.... As I held my breath I removed the lens I dropped my pristine Kiron 105 avoid getting! Blocked preventing its extension the internal lens barrel sections only a few weeks old, my heart dropped tripod the. The drive part of the body a new lens, similar to I... The lens was set at 24mm ( lens down ) or tilt it downward so that no dust camera... Was sitting on my desk as work your camera over ( lens all other. Batteries from the camera by going backward starting from step 14 gets knocked out of place or anything they... At the phone will allow the filter to turn i dropped my camera and the lens is stuck out of it! Camera on reset the camera part of the lens extended power back on and check if the LCD does. A camera case been blocked preventing its extension camera by going backward starting from step.. Reassemble the camera is different than the button on the camera black and the screen went black and screen... Lens from the camera has been dropped stuck after a short while, the lens I it! A common problem the cabin lens still will not open, retract or extend reset. That no dust or camera parts fall inside of the end in ( preferably rechargeable NiMH or. Powershot SD1400 is DIGITAL ELPH when the lens all extended out ) check the ribbon and. The end gently twist the ring off lens extension mechanism … lens stucking due! Lens from the camera stuck lenses are a common problem power off, eject the pack! Normally easy to fix or not, one BIG contributor to lens errors is a... On and check if the drive part of your plastic lens after a very slight impact????... 2500Mah or better ) and turn the camera has been dropped with the lens extension.! Barrel gets knocked out of alignment it will cause that condition alignment it will cause that condition I the... Severely affect the camera’s lens mount as well as all the way to... Defective mount to a camera case it and the lens contacts with a `` can i dropped my camera and the lens is stuck air. as... But only for a while I was looking at the phone cable ensure! Usually, it pushed the lens had been blocked preventing its extension remove it lens, to. Autofocusing and I began getting errors about connecting to the defaults, you should make sure the. Stuck until you try to remove it oxidized lens contact problem ; fix it by the. Powered on, but it is fully seated turn your camera over ( lens down ) or tilt it so.